At Gavin Files, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process and handle shipping for all purchases made through our website.

Order Processing

• Orders are typically processed within 1–2 business days after order confirmation.

• Once your order is packed and ready for dispatch, you will receive a confirmation message with delivery details.

Shipping Method

All orders are fulfilled through reliable courier services with cash on delivery as the only payment option. Please ensure your shipping address and contact details are accurate at the time of order to avoid delays.

Delivery Confirmation

Upon delivery, the customer must be available to receive the package and make the payment in cash. If the delivery attempt fails due to incorrect address details or unavailability, re-delivery may be subject to additional handling time.

Tracking

Tracking information may be provided depending on the delivery partner and region. Customers will be notified once their order has been dispatched.

Packaging

All items are carefully packaged to protect against damage during transit. If you receive a package that appears damaged or tampered with, please document the condition and contact us immediately.

Customs and Duties

For international orders, customers are responsible for any applicable customs duties, import taxes, or local handling charges imposed by their country’s regulations. These fees are not included in the product or shipping price.

Customer Support

If you have questions about your shipment, please contact our shipping team [email protected].